Facebook Troubleshooting

Troubleshooting Guide: Can’t View the Frederick Scanner Facebook Page

If the Frederick Scanner page won’t fully load for you (e.g., only the top banner appears and nothing else), you’re not alone. Below are some common reasons this might happen and what you can try to fix it.

🔍 Possible Causes

  1. Facebook App Glitch
    Temporary loading issues are common, especially on mobile.
  2. Hidden or Suppressed Content
    You may have accidentally hidden posts from our page.
  3. Poor Internet Connection
    A slow or unstable connection can prevent full page loading.
  4. App Cache or Storage Issues
    Corrupt or outdated data in the app can cause display problems.
  5. Account or Privacy Settings
    Something in your account settings could be preventing content from loading.
  6. Device-Specific Bug
    The problem may only appear on mobile devices.

✅ Steps to Try

  1. Force close the Facebook app and reopen it.
  2. Clear the app’s cache:
    On Android: Settings → Apps → Facebook → Storage → Clear Cache
    On iPhone: Delete and reinstall the app.
  3. Log out of Facebook and back in.
  4. Check if you accidentally hid our page’s content:
    On any Frederick Scanner post (if visible), tap the 3-dot menu and look for an option to “Unhide” or “See posts again.”
  5. Review your Facebook blocking settings:
    Go to Settings → Blocking and make sure “Frederick Scanner” isn’t listed.
  6. Try visiting the page in your phones web browser instead of the Facebook app:
    https://www.facebook.com/FredScanner/
  7. Try accessing the page from a computer (if available):
    https://www.facebook.com/FredScanner/
  8. Try using a different Facebook account just to test if the issue is tied to your profile.

🆘 Still Having Trouble?

If none of the steps above work, feel free to contact us and include:

  • A screenshot of what you’re seeing
  • A link to your Facebook profile so we can check from our end

We’re here to help and we appreciate you following Frederick Scanner!